Main menu english

Was your flight delayed,
cancelled or overbooked?

Then you are entitled to a compensation!

Check your flight

What problem did you have with your flight?

What compensation do I receive?

This depends on the distance of your flight…

Up to 1500 km
1500 - 3500 km
More than 3500 km

We automatically check whether your flight meets all legal requirements.

How does it work?

We take care of all the paperwork.

Check your flight
  • Check your flight
  • Fill out the form and upload your documents
We work for you
  • Retrieve additional information regarding your flight
  • Draft a watertight file
  • Investigate exceptional conditions
  • Default the airline
  • Negotiate with the airline

  • If necessary:
  • Settlement through lawyer
  • File a subpoena against the airline
  • Lawsuit
  • Forced collection at the airline
Receive your compensation
  • We deposit your compensation (minus our fees)
  • Follow us on Facebook for news and tips about air travel!

We keep you informed during each stage by e-mail. You can also track the status of your case on our site through your personal Happy Page.

How much does it cost?

You only pay if we win.

Cost :

  • 25% of the total claim value
  • 25€ administration fee per individual
  • Not successful? No costs!

The price remains the same, regardless of when you file your claim (up to 1 year after your flight)

Why choose Happy Flights?

We do our utmost effort to put you over the moon.

We love this!
We passionately follow up on your claim! Our goal is to make every customer happy.
No paperwork
We take care of your claim so you are NEVER bothered with all the red tape, even when it goes to trial.
Automatic check
Our software immediately checks whether your flight is eligible or not (which it is correct in more than 95% of all cases)
Firm but fair
We respectfully approach all airlines but will go to court (and win) if necessary.

Still not convinced? Read more about who we are.

When are you entitled to compensation?

The conditions are precisely defined in the European legislation (EU261/2004)

This legislation applies to ALL airlines for flights within or from Europe. Flights to Europe are only eligible when the flight has been conducted by a European airline.
You are entitled to compensation if your flight was delayed for three or more hours (at your final destination), unless exceptional conditions or force majeure occurred.
This depends, among other things, on when you were notified by the airline.
If you were assigned a seat in a lower class in contrast to the class indicated on your ticket.
Denied boarding
If you were not allowed to board and did nothing wrong (typically when the flight has been overbooked).

Would you like to continue sifting through the law? You can do so in our FAQ section or by checking out our new reports.

This is why we do it

Each positive review motivates us to continue doing what we do best

A happy customer

It’s never amusing to hear that your flight has been cancelled or delayed, but if you are able to let the Happy professionals take care of your compensation, you will only wonder why you even worried about a few unfortunate hours in a lifetime… Thanks a lot Happy Flights, we now have an initial budget for our next holiday destination…

Nancy De Putter
3 February 2017
A happy customer

What should have been a fun trip to London with the grandparents and children turned out to be a cancelled flight and subsequently a flight with considerable delay. Thanks to Happy Flights, we were able to claim a lovely compensation. And without any administrative inconvenience. We arranged everything by e-mail and were able to properly track the status of our file online. Even the grandparents thought it was a breeze. Thanks HF!

Veerle Baert
3 February 2017

Check out our reviews on Facebook or Google. Or even better: write one yourself!

Read our minds!

We love to write about our passions: traveling, flying and Happy Flights :-)

Stephanie Van den Broeck
Delays can cause headaches!
Peter Van Hende

Read all our blogposts.